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Our furnace was not running all of a sudden and of course it was during this "storm" this week when all the kids were home from school. We called Heatsmith late at night when we realized that it had not been coming onfor a few hours. The tech, Ken, came out and helped us out and got it going for the night so we didn't freeze and came back the next day with the part we needed. He was honest and told us what needed to be done. Our furnace is on its way out maybe another year or two but when we do get a new one we are definitely calling Heatsmith to do that job! I would recommend them to anyone.
Andy was very honest about the repair as I had no heat on a very cold Sunday morning. He asked me to check out a few things and turn out it was a loose connector and I had heat. Thanks Andy.
Woke up at 4am on a Saturday morning to a cold house. Called around to a few places with no luck and then came across Heat Smith on Google with a coupon for emergency calls. So finally around 10am I called and the receptionist was super nice, she couldn't get in touch with either techs but one (Andy) called me back within 30 minutes and was at my house in 30 minutes. He was super nice as well. He was great with explaining everything and how things worked and fixed our furnace. Great job at a very good price! Definitely recommend them. I look forward to working with them on future projects we discussed.
This company is the real deal! Andy was awesome! Honest, Knowledgeable, helpful, friendly, and courteous Replaced my motor in my furnace in a matter of minutes. Will definitely be calling them back in the spring to check my a/c.
Andy came out to look at our furnace for a problem that we were having. We had another company come out for an estimate before Andy got here. We were told by the other company that our fan inducer was bad and needed to be replaced at a cost of about $400. I'm so glad that we called foa second quote before the work was started. Andy looked at it and fixed it in about 5 minutes. A part was bent causing a scraping noise. He was so honest and friendly . Thank goodness for people like you. I've already told many people about you. Thank you again!!!!!!!
I called early in the morning after our furnace had turned off and because it had turned off a year ago around this time, we just decided to call a professional. Andy was quick to schedule an appointment and Kenny showed up just on time. He walked through everything, found the issue and even cycled multiple times to ensure it was still working.
Last year we went through a different company that was only concerned with the cost and so we appreciate that Kenny walked through everything with us.
We'll definitely be calling for any other problems!
Thank you again!
Amazing service. Furnace has been acting up for a few days. Finally tried everything i could think of and needed a professional. Extremely polite and professional. Andy was at the house within an hour. He was very professioal and friendly and talked us through everything. Highly recommend them. This will be my first call next time I need help!
It was 11pm Saturday night and my tankless hot water tank was not working. I left a message and Andy called me right back. and he came out on Sunday to help. It turns out it was a loose wire and Andy fixed it in 5 minutes and charged only $50 - for an emergency service call on a Sunday! Nowhere else will you find such amazing emergency service and such a price - THANK YOU ANDY!!!
I called them and Andy was wonderful, I put the batteries in
Decide to have a new thermostat put in.
.no pressure great service
If you want great, fast service call Andy. He was at my house in 10 minutes after I left a message on his website. When he was done he said he had to just tighten a wire and I was all set... No charge! Are u kidding-most of the furnace repair in the area charge $60 just cause its a weekend and had to walk through your door. If you want honest, fast, great service Andy is the guy to call.